Jan 11 2023
What happens when you cancel AT&T service?
You’ll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF if it applies.
3 Things to Know Before You Cancel AT&T Internet Service
Canceling your AT&T internet service can be a difficult decision, especially if you don’t know the specifics of your account and how you will be affected. Before deciding to stop service, it is important to know the following things:
1. Your Current Contract
Your current contract with AT&T could impact your ability to cancel service or the amount you pay for that service. The contract likely includes details such as:
- Length and start date of your contract
- Early termination fees and their terms
- Advantages to adhering to the terms of your contract (discounts, etc.)
Make sure to review the terms of your contract so you aren’t surprised by any additional financial responsibility.
2. Availability of Alternative Service Providers
Relying on other internet service providers can be a great way to have better service and a better deal. Depending on where you live, you may have access to alternative providers, such as Comcast or Verizon. Before cancelling AT&T’s service, make sure you check with other providers to ensure their service is available in your area.
3. Self-Installation Options
When switching to another service provider, consider whether you want to do a self-install or have a technician come to your home. Self-installs are often much cheaper than technician-installed services and can save you quite a bit of money. If a self-install is an option for the new provider, read their instructions and make sure the process is feasible for you.
Knowing your current contract, the availability of alternative service providers, and potential self-install options can make it easier for you to decide whether to cancel AT&T internet service. Doing your research and understanding the details will help ensure you are making an informed decision.