Netflix Are You Still There

surprise Netflix

How do I turn off surprise me on Netflix?

Surprise Me is turned on by default and can’t be turned off.


Netflix is the world’s most popular streaming service that has been around for a while now. It is known for its vast selection of movies and TV shows and its easy to use interface. But recently, Netflix has been experiencing an issue with its feature “Are You Still There?” which is designed to save data and make the streaming experience smoother.

What is “Are You Still There?”?

“Are You Still There?” is an option that appears when you are streaming a Netflix show for a certain amount of time. The feature will ask you if you are still watching and if you are, you simply press “Yes” and the show will continue. If you press “No” the show will stop streaming and you will have to start from the beginning when you log back in.

The Problem

The issue with “Are You Still There” is that it has been asking users if they are still watching even if they have been actively using the service. This is causing a lot of inconvenience to users as it interrupts their streaming experience and can even result in streaming errors which can be difficult to resolve.

Possible Solutions

Netflix is aware of the issue and is currently working on solutions to the problem. Here are some solutions that can help address the issue:

  • Disable “Are You Still There?” – This can be done by going to the Netflix Playback Settings and turning off the feature.
  • Clear Cache – Clearing the cache of your device can help to fix the issue.
  • Update Netflix App – Make sure you have the latest version of the Netflix app and all other apps that you are using for streaming.
  • Restart the Device – Shutting down and restarting your device can help fix any streaming Issues.


Netflix’s “Are You Still there?” feature is an important feature that is designed to save data and improve streaming experience. But the issue with this feature is causing a lot of inconvenience to its users and Netflix is working to resolve it soon. In the meantime, you can try the methods listed above to fix the issue.